What This Policy Covers
- The Timelight website (https://timelight.app)
- The Timelight mobile application for Android
Information We Collect
We only collect information about you if we have a reason to do so - for example, to provide our Services, to communicate with you, or to make our Services better. We collect this information from two sources: if and when you provide information to us, and automatically through operating our Services. Let's go over the information that we collect.
Information You Provide to Us
- Basic account information: We ask for basic information from you in order to set up your account, if you choose to create one. For example, we require individuals who sign up for a Timelight account to provide an email address and password â€” and that's it. Creating an account is currently optional and not required to use the app.
- Payment and contact information: If you buy a Timelight subscription or lifetime access in the future, we'll collect information to process those payments and contact you. We also keep a record of the purchases you've made.
- Communications with us: You may provide us with information when you respond to surveys, communicate with us about a support question, post a question in our public forums, or sign up for a newsletter. When you communicate with us via form, email, phone, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).
Information We Collect Automatically
If you opt in to the crash reporting program in the app, we collect some information whenever there is an unexpected error or app crash:
- Log information: We collect information that your mobile device typically makes available, including the IP address, unique device identifiers, language preference, the date and time, operating system, and mobile network information.
- Usage information: We collect information about your recent usage of the app in the event of an unexpected error. For example, we collect information about which screens in the app you opened, and how many tasks and events you created, in the time leading up to the app crashing or experiencing an unexpected internal error. We don't collect any data about individual tasks, events, or otherwise, only aggregate statistics. In other words, nothing you ever type into the app or add to it via syncing is ever seen by us. We also collect information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to help identify, diagnose, and fix bugs in the app.
- Location information: We may determine the approximate location of your device from your IP address.
We only collect this information if there is an unexpected error or app crash and you have opted in to the crash reporting program.
Information We Collect from Other Sources
We may also get information about you from other sources. For example:
- Third Party Login: If you create or log in to your Timelight account through another service (like Google) we'll receive associated login information (e.g. a connection token, your username, your email address)
How and Why We Use Information
Purposes for Using Information
We use information about you for the purposes listed below:
- To provide our Services. For example, to set up and maintain your account, to provide syncing functionality with other calendars on your mobile device.
- To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
- To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of our products, or keep you up to date on Timelight.
Legal Bases for Collecting and Using Information
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that: (1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account - for example, in order to enable access to our website on your device or charge you for a paid plan; or (2) The use is necessary for compliance with a legal obligation; or (3) The use is necessary in order to protect your vital interests or those of another person; or (4) We have a legitimate interest in using your information - for example, to provide and update our Services; to improve our Services so that we can offer you an even better user experience; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Services; and to personalize your experience; or (5) You have given us your consent.
How We Share Information
We share information about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below:
- Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request.
- To protect rights, property, and others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, third parties, or the public at large.
- With your consent: We may share and disclose information with your consent or at your direction.
- Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.
- Published support requests: If you send us a request for assistance (for example, via a support email), we reserve the right to publish that request in order to clarify or respond to your request, or to help us support other users.
We do not sell our users' data. We aren't a data broker, we don't sell your personal information to data brokers, and we don't sell your information to other companies that want to spam you with marketing emails.
How Long We Keep Information
We generally discard information about you when it's no longer needed for the purposes for which we collect and use it - described in the section above on How and Why We Use Information - and we're not legally required to keep it. We keep log and usage information from the crash reporting program for 90 days.
You have several choices available when it comes to information about you:
- Limit access to information on your mobile device: Your mobile device operating system should provide you with the option to discontinue our ability to collect stored information or location information via the mobile app.
- Opt out of the crash reporting program: You can do this through the app settings. By opting out, you will stop sharing anonymous usage information with our error tracking tool about events or actions that happen after the opt-out.
If you are located in certain parts of the world, including California and countries that fall under the scope of the European General Data Protection Regulation (aka the "GDPR"), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.
European General Data Protection Regulation (GDPR)
If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to our use and processing of your personal data;
- Request that we limit our use and processing of your personal data; and
- Request portability of your personal data.
You also have the right to make a complaint to a government supervisory authority.
California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act ("CCPA") requires us to provide California residents with some additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. The CCPA also requires us to provide a list of the â€œcategories" of personal information we collect, as that term is defined in the law, so, here it is. In the last 12 months, we collected the following categories of personal information from California residents, depending on the Services used:
- Internet or other electronic network activity information (such as your usage of our Services);
- Geolocation data (such as your location based on your IP address)
If you are a California resident, you have additional rights under the CCPA, subject to any exemptions provided by the law, including the right to:
- Request to know the categories of personal information we collect, the categories of business or commercial purpose for collecting and using it, the categories of sources from which the information came, the categories of third parties we share it with, and the specific pieces of information we collect about you;
- Request deletion of personal information we collect or maintain;
- Opt out of any sale of personal information; and
- Not receive discriminatory treatment for exercising your rights under the CCPA.
Contacting Us About These Rights
- December 29, 2021: Initial version.